Occasionally when I try to play on Showdown it says "Only Guests" in the sidebar where the room's occupants are located. My name appears logged in, but i don't understand why this is occuring. I can interact with people on the chat, but it's quite frustrating not seeing who's in the room. Any fixes? I am most definitely logged in, because my name appears on the upper right. I have never been banned or have received any disciplinary actions toward me (e.g. muting, warnings). I normally play on the downloadable version for Windows. I have also tried playing on the web client version using both the Google Chrome and Firefox engines, but the same problems occur there as well.