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Technical Support Mk. 2 (READ OP BEFORE POSTING!)

Discussion in 'Pokemon Online' started by Antar, Apr 5, 2012.

  1. TrueSoprano

    TrueSoprano

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    How do I do that, then?
  2. Desolate

    Desolate

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    You have to use a different name - one that isn't registered already.
  3. TrueSoprano

    TrueSoprano

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    I think I got it. Thank you so much!
  4. Zero x

    Zero x

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    1. Pokemon Online 1.0.53
    2. Windows 7
    3. yes, just not to smogon server.
    4. a month ago.
    5. happens with "ANY" alt. (zero x)
    6. Error while connected to server -- Received error n°7: Connection timed out
  5. Zero x

    Zero x

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    i have not been able to connect. it always gives me the same error, so i been pretty much on beta server, but i want to go to smogon server as well.

    sorry for making it another post
  6. Antar

    Antar Self-anointed Czar of LC UU
    is a Battle Server Administratoris a Programmeris a Super Moderatoris a Community Contributor
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    @zero x

    You should now be able to connect. Is using your T-Mobile mobile hotspot your only way to connect to the internet? Because you might have further problems.
  7. Zero x

    Zero x

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    yes, i am able to connect now. :) and yes, it is my only way to connect to pokemon online :/ but ive never had any problems with it before, just the one u helped me with.

    thankz very much :)
  8. Jatt0506

    Jatt0506

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    1. 1.0.53
    2. Windows 7
    3. Smogon/Pokemon Online
    4. Past few days
    5. jatt0506
    6. Error while connected to server -- Received error n°7: Connection timed out, PO randomly freezes while trying to connect. Haven't tried connecting to other servers but will try
  9. Antar

    Antar Self-anointed Czar of LC UU
    is a Battle Server Administratoris a Programmeris a Super Moderatoris a Community Contributor
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    Check your firewall settings. Also, try using "Advanced Connection" (only single click on Smogon and edit the address) to change the port from 5080 to 8080.
  10. Omfuga

    Omfuga

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    PO version number: 1.0.53

    Operating system and version: I don't understand the question... I have windows 7 if that's what it's asking.

    Can you connect to other servers? Every other one.

    When did this problem start? It started like 2 days ago where I would re-log in like twice and it would let me in. Now I can never log in; the second I connect I disconnect.

    Your PO username omyfuga, omfugaa testerr, omfuga216.

    And of, course, your problem (include any error messages verbatim--if the error has a number, this will be especially helpful).


    So pretty much every time I connect I disconnect, simple enough. Here's a screenshot:
    http://i.imgur.com/6BOte.png
  11. Antar

    Antar Self-anointed Czar of LC UU
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    @Omfuga216 When's the last time you tried to log in? And you say,

    Does that mean that sometimes it still lets you on?
  12. GH[O]ST

    GH[O]ST

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    1. PO version number: 1.0.53
    2. Operating system and version: Windows 7 (I think it's a 64-bit version, not sure)
    3. Can you connect to other servers?: Yes
    4. When did this problem start?: Today, although I had some problems logging on yesterday as well (but I could still log on after multiple tries)
    5. Your PO username: duniya, all hail gamefaqs, randomchampion, and gh[o]st are the ones I use mainly use.
    6. And of, course, your problem (include any error messages verbatim--if the error has a number, this will be especially helpful). - I cannot log onto smogon's server with either registered or unregistered accounts. When I try to log in with a registered account, it asks for a password and then it disconnects.
    (15:43:47) Connected to Server!
    (15:43:53) Disconnected from Server!


    Thanks for any help
  13. Antar

    Antar Self-anointed Czar of LC UU
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    @GH[O]ST What happens when you try to log on under a new alt?
  14. GH[O]ST

    GH[O]ST

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    I just get disconnected right away lol (with the same message as the one i posted, but with no password screen)
  15. Antar

    Antar Self-anointed Czar of LC UU
    is a Battle Server Administratoris a Programmeris a Super Moderatoris a Community Contributor
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    Can you connect to all other servers? Or just some? You don't have to go down the whole list, but tell me if you can get onto PO, Mexico, PokeBattleCenter, French Time, Brasil and SkarmBliss.
  16. GH[O]ST

    GH[O]ST

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    I was able to connect to all of the ones you listed, as well as Reborn and Pokestudio.

    Here are some additional details if they matter - I was on Smogon server for a bit last night. Then I left while leaving the computer on (with Smogon's PO server still online and logged into my account). I came home, and passed out with PO open all night. When I checked PO earlier today, it said I was disconnected from the server and since then I couldnt get back on. I'm not good with computer's or IP addresses or any of that, so I dont know if leaving it on overnight is relevant.


    Update:

    I just installed PO on another computer, and successfully logged into my account the first time. When I logged out and tried logging in again, I got disconnected. I guess that means the problem is with the account?
  17. Antar

    Antar Self-anointed Czar of LC UU
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    What happens if you restart your computer?
  18. GH[O]ST

    GH[O]ST

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    sorry I had to go, but I'm back.

    The good news is that I can log back onto Smogon's server with no problems. Hopefully it remains like that.

    Thanks for the help!
  19. Aathman

    Aathman

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    Please include the following information in your question:
    PO version number: 1.0.53S
    Operating system and version: Mac OS X Lion 10.7.2
    Can you connect to other servers? All other ones.
    When did this problem start? Recently, about 3-5 days ago (maybe more)
    Your PO username: Aathman
    And of, course, your problem (include any error messages verbatim--if the error has a number, this will be especially helpful):
    The following text is displayed:
    Connected to Server!
    (1-5 seconds later:)
    Disconnected from Server!
  20. Antar

    Antar Self-anointed Czar of LC UU
    is a Battle Server Administratoris a Programmeris a Super Moderatoris a Community Contributor
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    @Aathman--you are banned.

    You asked--begged, actually--for your opponent to forfeit to you in a tournament battle.

    This is in clear violation of our rules.

    Your ban expires on the 24th.
  21. Aathman

    Aathman

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    Ah, thank you for the clarification. However, I was only joking. This wasn't a random occurrence though, the reasoning behind it in was that my opponent had already offered to forfeit the battle, and then without saying anything apparently deciding against doing so. I'm not going to ask for the ban overturned, but I'd like to clarify that with you guys. Thanks.
  22. shartruce2

    shartruce2 THINK POSITIVE
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    1.PO version number: 1.0.53 2.Operating system and version: Windows Vista 3. Can you connect to other servers?: Yes, Smogon and PO, however my registry won't show up 4.When did this problem start?: Today, as I just recently downloaded it. 5.Your PO username: shartruce2 6.And of, course, your problem (include any error messages verbatim--if the error has a number, this will be especially helpful).: That whenever I load a team and click the find battle tab, nothing happens and I don't get a battle. I also cannot watch other people's battles nor type in the chatbox.
  23. Antar

    Antar Self-anointed Czar of LC UU
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    Do you have this problem on other servers as well? Or just ours?
  24. shartruce2

    shartruce2 THINK POSITIVE
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    Yes, I also had the same trouble on PO's server
  25. Antar

    Antar Self-anointed Czar of LC UU
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    Then you need to post your problem on the Pokemon Online forums.

    Good luck!

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