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Technical Support Mk. 2 (READ OP BEFORE POSTING!)

Discussion in 'Pokémon Showdown!' started by Antar, Jul 22, 2012.

  1. RetroGameGuy

    RetroGameGuy

    Joined:
    Nov 3, 2012
    Messages:
    17
    Cannot get on Pokemon Showdown anymore!

    Hi. I am having trouble getting on pokemon showdown.
    This only started happening earlier today.

    I am using Google Chrome and my username on pokemon showdown is RetroGameGuy. My operating system is Windows 7.

    Showdown was working just fine and i tried to delete a team. as soon as i deleted the team it deleted every team instead of just the one i selected to delete. whenever i clicked on something nothing happened so i tried going out of teambuilder and back to the lobby. then i couldnt do anything at all and nothing was working. i tried going off and back on but this happened:

    Initializing... DONE
    Loading libraries... DONE
    Loading client... DONE
    Connecting to login server... DONE
    Connecting to Showdown server... DONE
    Joining Showdown server...

    Its stuck on Joining Showdown server! it just sits there and nothing happens! i tried restarting my computer but the same thing still happens. i tried it with internet explorer and it works fine but i hate every browser other than google chrome so i definitely dont want to go on internet explorer just to go on showdown. this could be something to do with me clearing my google chrome history but i cant remember what time i did that. please help!


    UPDATE: I tried deleting everything possible to do with my history and now it works!
  2. The Fu31g0 Man

    The Fu31g0 Man

    Joined:
    Nov 8, 2012
    Messages:
    1
    1. Windows 7
    2. Chrome
    3. Firefox
    4. Yesterday
    5. The Fu31g0 Man
    6. I manage to play 10 or 20 minutes and later the message comes of reconnecting and I try to enter again which does not leave me to enter for 3 hours and it to past from yesterday and is repeated times like that

    sorry for bad english pls help me u.u
  3. BattleStar

    BattleStar

    Joined:
    Aug 29, 2010
    Messages:
    637
    I am on my IPad using Safari.Whenever I try to type in anything in the tea building my keyboard automatically goes down. This happened right now.
  4. vaporeonized

    vaporeonized

    Joined:
    Nov 12, 2012
    Messages:
    3
    Mac OS X

    Safari Version 4.0.4

    Have not tried other browsers

    Since I started, about 1.5 weeks ago

    vaporeonized

    After clicking the "Look for battle" tab I get stuck at the "Join Battle" screen. I am not allowed to further the battle, and clicking on the "Join Battle" tab is seemingly futile. What is strange is that when I leave the room, I can select it from the list of all battles and view myself and the battle partner's pokemon ready to fight. I have no idea what's going on, any info would be much appreciated. I just wanna play some Poke :(
  5. lukerules117

    lukerules117

    Joined:
    Nov 15, 2012
    Messages:
    2
    windows vista
    firefox 13
    have not tried other browsers
    lukerules117
    display driver stops responding when I have PS open
  6. uber nub

    uber nub

    Joined:
    Oct 6, 2009
    Messages:
    3
    just curious if I was IP banned or something, I can't seem to connect to the Smogon server, all the other servers seem to work fine. I wish they'd tell me. My Showdown name was Sir151
  7. MJB

    MJB Sup Peeps
    is a Battle Server Admin Alumnus

    Joined:
    Apr 29, 2011
    Messages:
    448
    Indeed you were banned by user zdrup. Post a ban appeal in this forum if you wish to appeal this ban.
  8. Sheek

    Sheek

    Joined:
    Jun 8, 2008
    Messages:
    40
    Windows 7
    Firefox 16
    Also tried Google Chrome and iOS Safari
    Problem started Friday/Saturday (Nov 16th/17th)
    Username: IronWolf
    Problem Description: Pokemon Showdown gives me this error message when I try to connect to Smogon's server:

    "You have been disconnected - possibly because the server was restarted."

    Happens 100% of the time.
  9. Present

    Present

    Joined:
    Oct 20, 2012
    Messages:
    344
    In CAP, sometimes when Aurumoth or Zoroark get killed, their sprite is not greyed out. (In the six little sprites from your opponent) It is still counted as fainted though, so the battle will end normally. This bug does not seem to be browser related. It seems to be caused by the fact that the simulator seems to be unsure whether aurumoth / zoroark or the disguised as pokemon fainted. The bug appears more often when you have both aurumoth and zoroark on your team.
  10. Navarch

    Navarch

    Joined:
    Apr 7, 2012
    Messages:
    10
    Same here with me. (Google Chrome)
  11. Irohazaka

    Irohazaka

    Joined:
    Oct 19, 2011
    Messages:
    14
    OS: Windows 7/ Ubuntu 11.10 (Ubuntu works when running Wine)
    Web Browser(s): Google Chrome, Opera, Internet Explorer, Firefox 16
    Problem started: Around 5:30 PM, Tuesday, November 20th.
    Username: Irohazaka

    Problem Description: Was in a OU Current matchup versus a random, and on around Turn 11 the game froze. I had thought that it was my internet going out because my mother blew a fuse, but it worked fine when I opened RuneScape up to check.
    In the meantime, I was kicked out. I tried to reconnect, and got this;
    Initializing... DONE
    Loading libraries... DONE
    Loading client... DONE
    Connecting to login server... DONE
    Connecting to Showdown server... DONE
    Joining Showdown server...


    It keeps giving me the error message "You have been disconnected - possibly because the server was restarted." every single time it gets to the the "Joining Showdown server..." part. I opened Opera, then IE, then Firefox, went back to Chrome, restarted my router and laptop - and the problem persists no matter what I try to do.
  12. mikel

    mikel frizy will carry ocn
    is a Contributor to Smogonis a Battle Server Admin Alumnusis a Forum Moderator Alumnus

    Joined:
    Jun 26, 2011
    Messages:
    972
    We have all been having this problem for approximately half an hour. It is not your computer or connection. Work is currently underway to fix the issue.
  13. WaterBomb

    WaterBomb because exploding camels wasn't enough
    is a Forum Moderatoris a Battle Server Moderator
    Moderator

    Joined:
    Dec 17, 2005
    Messages:
    4,917
    I'm on, literally by myself. Is this bad??













    jk guys keep up the good work!
  14. hoult66

    hoult66

    Joined:
    Aug 19, 2012
    Messages:
    84
    Can anyone else log on right now. I cant Im stuck on connecting to login server.
  15. Reymedy

    Reymedy They live and die by my command.
    is a Tutoris an official Team Rateris a Forum Moderatoris a Community Contributoris a Tiering Contributor
    Moderator

    Joined:
    Oct 17, 2012
    Messages:
    1,503
    Same issue, Stuck at "joining".
    I'm on Chrome
    Windows 7

    But well It's not the first time for me. And yes I cleaned my cookies, and does anyone got a solution?
  16. hoult66

    hoult66

    Joined:
    Aug 19, 2012
    Messages:
    84
    Never mind problem fixed
  17. Reymedy

    Reymedy They live and die by my command.
    is a Tutoris an official Team Rateris a Forum Moderatoris a Community Contributoris a Tiering Contributor
    Moderator

    Joined:
    Oct 17, 2012
    Messages:
    1,503
    Couldn't you tell how you did fix it? it could help people you know...
  18. SMERBECK

    SMERBECK

    Joined:
    Nov 2, 2012
    Messages:
    8
    OS: OSX 10.6.8
    Web Browser(s): Google Chrome, Opera, Internet Explorer, Firefox 16
    Problem started: It has always been a problem every time I've tried to connect for the past month. I've tried in browser and with downloading the program.
    Username: SMERBECK

    Initializing... DONE
    Loading libraries... DONE
    Loading client... DONE
    Connecting to login server... DONE
    Connecting to Showdown server...

    You have been disconnected - possibly because the server was restarted.

    Every single time, there is nothing I can do. Any help for people with OSX?

    For you people posting that you 'fixed your problems' would you mind shedding some light?
  19. Zarel

    Zarel Not a Yuyuko fan
    is a member of the Site Staffis a Battle Server Administratoris a Programmeris a Pokemon Researcheris an Administrator
    Creator of PS

    Joined:
    Aug 16, 2011
    Messages:
    1,745
    One possible problem is that you have been banned. PS doesn't really distinguish between a ban and a connection error, unfortunately. I'll look into clearing that up shortly.
  20. verbatim

    verbatim Red like Roses
    is a Battle Server Administratoris a Smogon IRC AOPis a Forum Moderator
    Moderator

    Joined:
    Jun 11, 2011
    Messages:
    1,359
    Nope, looks like the issue is pertaining to connection.
  21. XaNT

    XaNT

    Joined:
    Nov 28, 2012
    Messages:
    2
    1.Windows 7
    2.Firefox
    3.I dont used other browser
    4.Yesterday
    5.XaNT
    6.I think the bug is cause yesterday was changing my tembuild with copy/paste and i think i have some wrong and then the program dont run

    ------------------------------------------------------
    If the client is taking a long time to load, try refreshing in a few minutes. If it still doesn't work, Pokemon Showdown may be down for maintenance. We apologize for the inconvenience.

    Initializing... DONE
    Loading libraries... DONE
    Loading client... DONE
    Connecting to login server... DONE
    Connecting to Showdown server... DONE
    Joining Showdown server...
  22. Acklow

    Acklow

    Joined:
    Jan 7, 2010
    Messages:
    3,433
    Just need help getting my password back.

    Nick: Acklow
    I signed up for beta (or alpha or w/e it was) way back when, and I sorta wanna access my old account again. Anyways, if possible just pm me or something so I could get it figured out.
  23. AfroThunderRule

    AfroThunderRule *yawn* ez
    is a Tiering Contributor

    Joined:
    May 25, 2009
    Messages:
    1,041
    1. Operating system
    2. Web Browser (with version, if you know it)
    3. Have you tried other browsers? If so, which one, and does this problem happen on them as well?
    4. When did this problem start?
    5. Your PS username
    6. And of, course, your problem (include any error messages verbatim. give frequency, etc.).


    1) Windows Vista
    2) Google Chrome (23.0.1271.95)
    3) Yes, I have tried Pale Moon and the problem does not occur there. But I highly would prefer playing this on Google Chrome
    4) About 3 days ago?
    5) Umm, I use random usernames at random times. I don't think this matters in my situation. >_<
    6) I basically cannot use Pokemon Showdown on Goggle Chrome, it always stops at "Connecting to login server..."
  24. Dar1818

    Dar1818

    Joined:
    Dec 7, 2012
    Messages:
    3
    1) Mac OS (latest one)
    2) Google Chrome (latest one)
    3) Yes I tried Safari and I still can't get onto the main showdown server
    4) Earlier today
    5) Name is Dar1818
    6) I can't connect to the main server and I have no idea why, just randomly started to get stuck on the "Joining showdown server" screen forever.
  25. Psycho Cut

    Psycho Cut

    Joined:
    Jul 13, 2011
    Messages:
    121
    OS: Windows 8
    Browser: IE 9 (I think). I haven't tried others because Chrome refuses to download and I'm reliably informed the latest Firefox is full of cookies. I don't really trust others.
    The problem started about 2 days ago
    Username: Blades
    Problem: Essentially, I can't get on. It loads up until &quot;connecting to login server&quot; and then stops. I've tried with 3 different internet connections, but all result in the same thing.

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