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im reletively sure they told us to comment on the opponents profile instead of starting a convo so they can confirm that you were in contact with them like what Freezai said in his video about contacting your opponent though i do agree if you have a picture/snap shot you should get the benefit...
won 2-1
https://replay.pokemonshowdown.com/gen8lc-1554108664
https://replay.pokemonshowdown.com/gen8lc-1554115277
https://replay.pokemonshowdown.com/gen8lc-1554119322