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I already read that but I'm asking for support because I checked the ladder a few days ago and my name wasn't even showing up, like I haven't played any battles (I play Gen 8 random battles)

Windows 10 Chrome, latest version Yeah, Mozilla Firefox About a month ago (I'm not a very frequent player) ARL9000 Every time I finish a game, win or lose, the ladder never updates. I've been playing for a while and still it always shows me the message "Request timeout"...