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can't connect to smogon server

Discussion in 'Pokemon Online' started by Atticus, Jun 8, 2011.

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  1. Atticus

    Atticus Atticus
    is a Battle Server Moderator Alumnusis a Past SPL Championwon the 10th Official Smogon Tournamentdefeated the Smogon Frontier

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    Aug 15, 2007
    Messages:
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    every other server works except ours. i've uninstalled, changed my IP, used advanced connection and all the crap but i always get the following error.

    Error while connected to server -- Received error n°5: Connection timed out

    Help Me Please.

    EDIT: did not see the tech support thread, but i noticed someone is getting the same error as me and his post hasnt been answered in 4 days, plz help
  2. Rising_Dusk

    Rising_Dusk
    is a Site Staff Alumnusis a Team Rater Alumnusis a Battle Server Admin Alumnusis a Programmer Alumnusis a Super Moderator Alumnusis a CAP Contributor Alumnusis a Contributor Alumnusis a Smogon Media Contributor Alumnus

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    That's very strange. None of the IPs you have ever connected to this website from are banned from the server, and a connection timeout error suggests that for whatever reason you can't talk to the host connection. If it's just our server, perhaps your firewall is blocking Smogon's IP address. If you know how to, try whitelisting 74.50.98.226 on your anti-virus/firewall software.
  3. Atticus

    Atticus Atticus
    is a Battle Server Moderator Alumnusis a Past SPL Championwon the 10th Official Smogon Tournamentdefeated the Smogon Frontier

    Joined:
    Aug 15, 2007
    Messages:
    1,437
    ok so basically i closed malwarebytes and it started working.

    Problem: Solved
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