I live in a place with a shared wifi connection, which means that whenever anyone makes ANY kind of mistake, I get banned, because all that pokemon showdown does is IP bans. I have tried talking to staff, and they never offer any actual help other than "oh well you can't prove it wasn't you so we can't help you sorry". It's extremely tiring, and this website needs to switch over to some better system, or use IP bans less frequently. This happens to me ALL THE TIME.