Hi, I'm just a programmer. You probably want the Discipline Appeals forum:
http://www.smogon.com/forums/forumdisplay.php?f=126
Here are the rules for Discipline Appeals: http://www.smogon.com/forums/announcement.php?f=126&a=204
http://www.smogon.com/forums/forumdisplay.php?f=126
Here are the rules for Discipline Appeals: http://www.smogon.com/forums/announcement.php?f=126&a=204