computer help for doomsday

[Doomsday]

hi. I hope that it's alright to post this as a single thread instead of posting in cloud's guide, but I wanted to attract attentions anyway.
I have two drives; one reads and burns cds, and the other one supposedly reads dvds and cds. The problem is, the dvd drive isn't reading a thing at all. I put the cd/dvd there, i hear a faint sound of it rotating (or maybe it isn't rotating. i really can't figure out if this drive is silent or just isn't reading it at all), and the computer doesn't recognize a thing. it doesn't auto-start and it won't read it even if I click the little icon in "My computer" (you know, D:, E:, etc. i'm sure that has a specific name but i don't know it).
Also, one more thing that gets me suspicious is that I'm supposed to have two drives like I mentioned earlier, one for cds and the other one for dvds. And if I go to "My computer".... http://i3.photobucket.com/albums/y64/jujuca/drives.png

I have played with daemon tools before but I made sure I unmounted all my virtual drives. So um, help!!!!!

 

[ryubahamut]

first of all, try seeing if your operating system can at all communicate with the drive. right click the drive letter in My Computer and click eject to perform a software eject. if this happens, then most likely the drive lens is dusty. if this doesn't, open the cabinet and secure the power and data cables. see if it works.

 

[Doomsday]

alright with irc help from ryubahamut and tts I have managed to fix my extra drives problem. tomorrow i'm gonna check my dvd drive and see if the len is either dusty or broken.