Resumé help

So I'm applying for a summer internship and they want a resume. Since I'm fresh out of high school and only (will) have two semesters under my belt for my undergrad, what kind of things should I put in my resume?

My main problem is a lack of any real work experience. Is there anything I can elaborate on that might make potential interviewers value me over some dude that worked at mcdonalds throughout high school? I have a fair amount of community service hours- is that enough?

My last resume written was for college apps, but I don't have a copy on this computer, it's at home :/ Are there any changes to make it look more professional or is the basic college-looking resume acceptable in this situation?

Your experience and wisdom would be greatly appreciated smogon, I come to you for help.

~nardd
 
I'm definitely the person to help you with this. My college, Kettering University (formerly the General Motors Institute), is a cooperative education engineering school. We work every other 3 months and go to school every other 3 months. In April of my senior year in HS, I started the job search process and had alot of success. I had 4 offers and 4 companies that wanted to interview me and that was just from looking around in my area for the most part. One company, in fact, offered me the job at the end of the interview, which I accepted two weeks later (I'm working for Delphi - a parts supplier spun off from General Motors in 2000).

First off, I would like to give you this, which my college supplies to all students: http://admissions.kettering.edu/img/Resume2009.pdf




Anyway, some tips that I would like to give you/outline that the guide may not cover:

1. Google your name. As I'm sure you've read (on these forums) before, people lose their jobs over what they have about them on the Internet. The first thing that most companies do is a search on the candidate. I've heard of companies that immediately eliminate people from the employee pool because they set their profile to private, they assume that the person has something to hide. While you could make your name not show up in searches, I'm not sure if they have ways of bypassing this. Your best bet would be to clean up your Facebook (this includes leaving inappropriate inside joke groups), remove all restrictions on who can view it, and leave it that way until you've secured your job.

2. Don't hold anything back. Your resume is the main document that you have to show it all. Brag it up. The company expects this document to display your highest qualities and experiences, you'd better deliver.

3. On that, note make sure that your resume only contains pertinent and professional details. While it is good to know that you were a member of certain clubs, companies highly value leadership positions.

4. Your resume should make the company want to contact you. You need to convey to them that you're capable of succeeding under all conditions and can adapt to changes very well. By giving a brief mention of a project that might involve such skills, the company is likely to contact you in order to find out more (of course, you should have a detailed, positive, and impressive story about the incident ready to explain for interviews).

5. The resume should look orderly. A neat and organized resume says just as much about the person as what the resume contains. It's one thing to talk about organizational skills, it's another thing to display them. The ability to be efficient and orderly is a very highly valued trait that companies know often carries over into other areas of the prospective employee's life.





However, the place where you really need to nail it home is in the interviews. Job fairs are the ideal place to find employment. This way, you can go over your resume with the company and control the conversation, detailing points about yourself that you know are impressive.

1. Dress professionally. I don't care what everyone else is wearing, you should be wearing a shirt and tie at the very least. I'd strongly suggest a suit and make sure you have all of the bases covered, including polishing your shoes. This is a professional environment you're going into, you'd better show that you're serious about it. Chances are that it will make you feel more confident about yourself, too.

2. Do your research. There is nothing as disappointing for a company at a job fair than having to explain to a kid what they do because he simply "wants a job". If you come into the interview knowing what the company does and where you think you would like to jump in, they will be highly impressed. It shows your enthusiasm and the fact that you're serious about helping this company to succeed, not just collecting a paycheck from them.

3. Be enthusiastic. I said it in the last tip and I'll say it again, companies love to see kids who are motivated. Self-starters are easy to work with and are sure to make a difference. Showing that you're excited to make contributions is just as important as showing that you've done it in the past, if not moreso. I really can't emphasize this enough. I guess that just being courteous and sincere goes along with this.

4. Be done to earth. While you may be extremely successful and are willing to brag about it, don't be afraid to recognize that you've been a lucky person in your life. Talk about your mentors, how they've helped you in your life, and how much your appreciate that. Be sure to mention that you, yourself, carry these great characteristics as a result.
company research

5. Your resume needs to be a conversation piece. You should know it forwards and backwards. Have something ready to say for every single thing on it. Companies love little anecdotes about yourself. Instances where you improved a currrent system, successfully mediated a conflict, worked well in a group, or showed unbelievable dedication. Try not to use the same story twice, since it makes you seem unprepared and inexperienced. If a company asks you about failure, give them an answer, BUT make sure you detail that you understand where you failed. Make it clear to them that you learned what would've succeeded and came out of it as a more seasoned person.

6. Know typical interview questions. These can be googled easily. Get a good look at these and have something prepared beforehand to say about each one. On the other side of this, have questions prepared to ask the company. They WILL ask you if you have any questions at the end and having something prepared shows your interest and intent to be seriously dedicated to the company. Great questions to ask them are about typical assignments that they give to their students. If they relate at all to any experience you have that you haven't already told them about, this is your final chance to do so. Perhaps ask about the company's future focus and where they feel they can/will expand. Showing that you're looking at the long term goals of the company will also be noticed employers. Do NOT ask about pay/benefits/vacation/etc. That will be outlined in your offer letter and if it isn't, you're free to ask AFTER you've received the offer. Asking before the offer shows cockiness and more concern about what's in it for you than what you're looking forward to working on.

7. Be sincere. Firmly shake their hand at the beginning and end of the interview. Be sure that you thank the interviewer for their time. Many people now don't see teenagers and thoughtful people and showing true appreciation of taking time to consider you, will leave a good impression.




Hopefully I've helped you out a bit. Feel free to ask if you have any further questions. I'd also suggest PMing DM, he's definitely the resident elder who would have alot of good experience with this subject. I've went through the whole process before and I must say, it's really fun. It gives you a good chance to truly see how much you've done in your life and how much some companies would like to see you be a part of their team's success.

Good luck and remember, show enthusiasm and a positive attitude.
 
yeah...they are talking about a resume and not an interview.

My most sincere advice would be to know the job you are applying for. By that I mean you need to tailor your resume to the job. For example, when I was applying for a palaeontology job, I made sure they knew about my strengths and experiences in that field, as opposed to the job I worked 7 years ago cause my allowence wasn't enough (PS. I worked at a hockey rink, it sucked, and had nothing to do with the job I wanted).

If you want, I would be willing to help you with your resume more. PM me and we can talk, friend. I've been where you've been, so I know what it's like.
 
If it's an internship, don't be afraid to list projects that you did that are relevant. Although this totally depends on your field. Not enough information in the first post...
 
yeah...they are talking about a resume and not an interview.

That's why I gave him a resume guide and tips and then interview suggestions! Maybe if you'd read my post entirely, you'd notice that your suggestion was basically just a restatement of my 3rd point (pertinent information only).

There's only so much you can do with a resume, the interview is what you need to concentrate on.
 
Keep in mind that you're applying to an internship with a lot of people like you. That means they'll also be second-semester undergraduates without any real research experience. So you should also, on your resume that you send them, list stuff like relevant education and projects.
 
I'd also suggest PMing DM, he's definitely the resident elder who would have alot of good experience with this subject.

Thanks for the shoutout, but I honestly don't think there's anything in your post that I can improve on. You seemed to hit every nail directly on the head.
 
I've been doing a module at University about keeping an up to date resumé and personal profile, the two go hand it hand together. I admit I skim read through 5k's post, and it covers a lot of things you should really consider, but I'd still like to add my thoughts and experiences from my working life and getting the most out of your job opportunities.

I've been told on many occasions (by teachers, work colleagues, Connexions people) that companies are looking for a reason to dump your CV, not a reason to keep it. That's what interviews are for. If you're sitting there with 1000s of CVs in front of you, of course you're going to want to cut that down as much as possible. Keep it relatively short (2-3 A4 pages max), and well formatted. Don't overcomplicate the format with borders, fancy font and overbold/italicizing. Ensure your spelling and grammar is perfect. Don't just spell check it, get someone else to read over it for you. They are much more likely to spot errors than you are.

The things you should include are:

- Name, personal contact details (address, phone number, e-mail)

- Qualifications - the good ones. If you're umming and aahhhing over whether to put your E in Biology for a Computer Technician job, then just don't include it. I know you're fresh out of high school, but you need not include those stupid awards from when you were 11 that you got for coming 2nd in the state Spelling Bee or w/e.

-Work Experience - In chronological order, starting with the most recent. If you haven't had any 'real' jobs, then there's no harm in making up a few summer jobs you could have had, but were too busy having fun to actually get. Stuff like waiting tables, baby sitting, dog walking blagh blagh blagh. Write down the responsibilities the job required, for example; customer interaction, handling cash/credit cards, observing Health and Safety standards, general cleaning/maintenance of the workplace.

-SMALL paragraph on your interests and hobbies. Don't go into major details, but don't sound like a boring bastard.

-References - Try to include a couple of references, people that know you well but aren't related. Maybe your personal tutor at school or a former work colleague. I'm lucky to have an awesome friend of my dad's, who will let me use him as a reference and then just blag awesome stuff about me for w/e job. Make sure you state that they cannot contact them without authorization/interview/job offer (sounds harsh, but you are looking to get an interview, and if they're serious about asking you to one, they won't mind this). You can just write "Available upon request".

That's about it...good luck and don't get disheartened by no response straight away, like I said they've probably got 1000s to sift through.
 
Thanks for all of your responses thus far, I've got some good information to start with now. I do realize (through a few posts) that my first post wasn't very specific, so here's some more details:

- My major is mechanical engineering and I'm applying for an internship with Schindler Group (one of the biggest companies that make elevators/escalators)

- The situation is actually a step above most starting university students. Rather than a regular internship, this one is only open to relatives of Schindler employees (to which I have an aunt that works for them) so I don't anticipate there being hundreds of applications. My aunt is also talking around with the managers of the different divisions in order to help get me in the section I'm most interested in with the company.

-I don't really have any professional job experience, my work has been limited to either preschool summer camps or community service through my church. What I do have, and want to really convey, is familiarity with essential computer software (i.e. ProEngineer, Matlab, msword, etc)and my desire to jump on board and really see what engineering is all about.

Oh and the interview tips are useful as well, as it is highly likely there will be an interview (though most likely over the phone unless I can get out of state for a weekend with no car)
 
So I'm applying for a summer internship and they want a resume. Since I'm fresh out of high school and only (will) have two semesters under my belt for my undergrad, what kind of things should I put in my resume?

My main problem is a lack of any real work experience. Is there anything I can elaborate on that might make potential interviewers value me over some dude that worked at mcdonalds throughout high school? I have a fair amount of community service hours- is that enough?

My last resume written was for college apps, but I don't have a copy on this computer, it's at home :/ Are there any changes to make it look more professional or is the basic college-looking resume acceptable in this situation?

Your experience and wisdom would be greatly appreciated smogon, I come to you for help.

~nardd

Yeah, this is a giant wall of text, but...

A resume isn't really about how it "looks" graphically as much as it's about being clear and professional. You have to keep in mind that whoever is reading these things is reading hundreds of them and wants to go through them as quickly as possible. That said, I can give you a basic template right here in this post...

Before I go any further, the two most important things you can do are...

#1. Make the resume sound like it was written specifically for the job you're trying to get, and

#2. TELL THE TRUTH. Do not lie or make anything up. It's okay to stretch things and approximate, but don't put jobs on there you didn't get, make up degrees or qualifications, etc... Most employers aren't going to check, but you can't count on that not happening. If you lie on your resume, you always risk getting fired after you get the job.

One of the biggest things that can help is a written description of the job if you've had one. That way you know what they're looking for and you can tailor your experience to match one or the order.

Let's start from the top of the page. You'll want your name and contact information. I recommend using your name, address, phone number, and an e-mail address. Also, make sure your email address isn't something obscene or has an obscene reference (you know, like 69 or something of that nature). Create one for free if you have to, but make it sound like something close to your name.

Next, you'll want an objective section: This is a section that tells the employer what you're trying to do. Generally, you want one phrase that tells them what you want AND that you understand work is a 2-way street and you're going to use your skills and knowledge to benefit the company. Something along the lines of "To obtain _________(type of position) at _________ (Name Company Here) that will allow me to use my knowledge and experience in order to benefit the company and maximize employee performance" will work really well. I can't stress the importance of letting the company know that you want to benefit them.

After this, you'll want a qualifications section. This is like a movie preview, where you pick 3-6 qualifications that are relevant to the job you're trying to get. If you have the description, usually they have a summary of qualifications. These qualifications are usually listed so that what the company wants most is listed first, so if you can meet the first 3 to six, go ahead and put those.

The next section you want is the accomplishments section: If you've received an award, honor, or recognition from a job, volunteer work, school, or any other affiliation you may have (like a school club or a school sport), put it down. These 2 sections are where you want the best information to be, because someone looking at your resume isn't going to read it all the way through. You can stand out by having this stuff on the top half of the first page. The accomplishments section can help you a lot if you don't have any paid work experience because it can display your character and work ethic. Also, if you've ever been promoted, use the word "promoted." It stands out.

In qualifications and accomplishments, you want to try to quantify things. In other words, you want to have numbers. For example, let's say you worked at McDonald's taking orders at the drive-through. Think about how many people come through the drive-through in a day and you can say something like, "Handled 50 of customer contacts per day while working at McDonald's." Number like that will stand out. The key here is to look for things that translate, like communication, customer service, dependability, dedication, and the like. If you've done volunteer work, you've probably gotten some skills out of that as well.

After this, you'll want to put your education. If you're currently in college, put where you're going to school, you're major if it's relevant to the job, and your expected graduation date if you know. You can also put your GPA if it's worth bragging about. I'd suggest putting 3.5 or above if you've got it.

Another thing to include in this section is any relevant coursework. For example, let's say your applying for an accounting position. After you put where your going to school, you can say something like "28 units of coursework completed in the accounting field including introductory account, tax accounting, business financing, and just keep listing specific classes you've taken." The more you can put down, the better.

After your education, you'll want to list your employment experience. You want to use reverse chronological order: Your current position until your first job. You want to list the dates, job titles, and employers for all of your jobs, but only list the job duties when they apply to the job you're trying to get. If you've never worked for an employer, skip this and proceed to the volunteer work. It's basically the same thing as the employment section.

After this you can put an affiliations section just put Affiliations: then list any organizations that you are a part of. These can be clubs at school, fraternitites, things like the Honor Society, the boy scouts if you that, etc...

Then make an interest section. Put interests: and then things you do, like sports and hobbies.

As far as references go, you don't put "references available upon request" or put references on your resume itself. The best thing to do with references is make a list, call them to make sure they still like you, and take a few copies of the list to your interview. Give these to your interviewer(s) whether they ask you or not.

Also, make sure you have a cover letter with that resume.

Hope this helps...
 
1. Google your name. As I'm sure you've read (on these forums) before, people lose their jobs over what they have about them on the Internet. The first thing that most companies do is a search on the candidate. I've heard of companies that immediately eliminate people from the employee pool because they set their profile to private, they assume that the person has something to hide. While you could make your name not show up in searches, I'm not sure if they have ways of bypassing this. Your best bet would be to clean up your Facebook (this includes leaving inappropriate inside joke groups), remove all restrictions on who can view it, and leave it that way until you've secured your job.

This part was the only part I'd never heard of, only people getting fired for bad stuff present on the profile. I definitely don't have anything to hide, but I still remain private for privacy's sake. You're suggesting me open up instead of becoming untraceable?
 
This part was the only part I'd never heard of, only people getting fired for bad stuff present on the profile. I definitely don't have anything to hide, but I still remain private for privacy's sake. You're suggesting me open up instead of becoming untraceable?

I'm saying to clean up what's out there and remove it if it's negative. Things that you can't or won't remove (such as your Facebook profile) might as well be set to public during your job search to show that you have nothing to hide. I'm not sure how big of a deal they truly make of it but my co-op advisor told me a story where an employer told him that they eliminated a candidate from the pool because of a private profile. There was another one that was eliminated when they saw that the kid's activities were "playing video games and being lazy".

I guess when it comes down to two possible employees and neither one has a distinct advantage, they'd rather go with the sure thing. I mean, it doesn't hurt to clean up your profile and set it to public for a short time. Hey, maybe you can even impress them with your profile, showing interests and activities that might not fit in with your resume.
 
Since you have little work experience, list your key skills followed by a concise explanation of your ability and/or how you developed that skill. The important ones are:

* Languages
* IT
* Leadership
* Teamwork

Other semi-important skills to include if relevant:

* Enterprise
* Public speaking/presenting
* Salesmanship

Try to incorporate indications of the following somewhere (and be comfortable with elaborating at an interview):

* Discipline
* Time management
* Problem solving
* Coping under pressure
* People skills

You can be conservative or imaginative with some truths, and allow the employer to make up their own mind, but never tell an outright lie.
 
I've heard of companies that immediately eliminate people from the employee pool because they set their profile to private, they assume that the person has something to hide. While you could make your name not show up in searches, I'm not sure if they have ways of bypassing this.

This is the most ridiculous thing I've ever heard and it is absolutely false.
 
This is the most ridiculous thing I've ever heard and it is absolutely false.

E-mail someone in my co-op department and ask then. My co-op manager has since retired or I would refer you to him. I'm not saying that all or even many employers do this but it could possibly happen. Why take the chance?

If you have nothing to hide, what is the big deal in setting your profile to public?
 
E-mail someone in my co-op department and ask then. My co-op manager has since retired or I would refer you to him. I'm not saying that all or even many employers do this but it could possibly happen. Why take the chance?

If you have nothing to hide, what is the big deal in setting your profile to public?

Companies PREFER that you set your profile to private so that anything you post that could be even potentially considered controversial isn't seen by the public. They don't care if you party, or drink, or hate puppies, but they don't want the public to see it. Besides, profiles are set to private by default to people who would not otherwise have any connection to you.
 
You're actually better off not having a Facebook profile. If you have one, you should assume that they're going to see it, regardless of public of private setting.
 
ET you didnt know they hire people to phish your account just so they can log in as you and see your profile? It's true ask my dad's friend's boss, he's a professional phisherman
 
ET you didnt know they hire people to phish your account just so they can log in as you and see your profile? It's true ask my dad's friend's boss, he's a professional phisherman

lol. You're being sarcastic, right?

The people in this thread are being paranoid and think that companies have the magic ability to get into your private accounts.
 
Why would they be able to see it if it's private?

It isn't necessarily done by phishing (but it can be), but let's say you know somebody who works for the company. They can get access to it that way. They do a background check on you, there are websites that allow you to search for people, etc...

They would be able to see if it they want to. Trust me. We had a long discussion about this when Akuchi was fired from her job because her company saw her "private" facebook profile. Most companies don't check this type of information, but you can't count on them not checking up on you. Most companies will Google you at the very least in addition to whatever standard background and credit check that they do.

The facts about the internet are anything you put up there is public, and you risk people seeing it, even if it is set to private or you think it's secure. The best course of action is not to put anything up there.
 
Companies PREFER that you set your profile to private so that anything you post that could be even potentially considered controversial isn't seen by the public. They don't care if you party, or drink, or hate puppies, but they don't want the public to see it. Besides, profiles are set to private by default to people who would not otherwise have any connection to you.

I went back and checked my e-mail, this is what my co-op advisor wrote in one of his weekly "Co-op Tips" to the students in his area of jurisdiction:

In another instance an employer was interviewing on campus recently. At the conclusion of his session he had his finalists down to three students. I actually watched as he checked one student's My Space profile where the student had listed his hobbies as "sleeping and being lazy". You guessed it, the resume went directly into the waste basket. I questioned him about his decision because we both knew the student was just joking around. The words had hardly left my lips before I realized I had answered my own question. He said "We're not interested in students who joke around".

So, you may be saying, I can just set my profiles to "Private" and get around this. Maybe. But I have had employers ask "If it's set to private what are they trying to hide?" Remember, you are competing in a field of other great candidates and employers just won't take the chance that you may be trying to hide something from them.

I am not telling you this to scare you away from the incredible opportunities our co-op program can offer but to help get you into the appropriate, serious, professional mindset as early on as possible. So, take some time and make sure ALL your advertising represents you in a way you will be proud of.

Also, keep in mind that alumni at some colleges have e-mail addresses that enable them to become a member of the college's network. If there are any alumni from your school, they can go ahead and preview your profile (unless you deny people in your network from even viewing your profile).
 
I went back and checked my e-mail, this is what my co-op advisor wrote in one of his weekly "Co-op Tips" to the students in his area of jurisdiction:



Also, keep in mind that alumni at some colleges have e-mail addresses that enable them to become a member of the college's network. If there are any alumni from your school, they can go ahead and preview your profile (unless you deny people in your network from even viewing your profile).

What you bolded in that paragraph is pure rubbish, the person doesn't know what he's talking about. I worked for a U.S. Congressman in the freaking U.S. Capitol and we were specifically directed to set our profiles to private, even amongst our own networks. There is no more sensitive a setting to this kind of thing than in Washington, DC politics.
 
I worked for a U.S. Congressman in the freaking U.S. Capitol and we were specifically directed to set our profiles to private, even amongst our own networks.

That was after the fact that you got the job and as you said earlier, it was so that employers aren't embarrassed by the actions of their employees.

You have two possible employees of virtually equal talent and ability. You're saying that you wouldn't be more apt to choose someone with a professional looking profile over someone with a private profile that could contain anything?


Like I said earlier, setting your profile to public during your job search process can be used to your advantage. You can use it to include information that wouldn't otherwise fit into a resume to impress your possible employer.

I'll drop it here though, this has veered far enough off the subject.
 
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