Technical Support v2 [READ ORIGINAL POST before posting]

[Erza98]

Hello, I was trying to change some english commands (like !roomhelp and !groups) when I encountered a problem. Idk why, but I can't restart my server after downed it. (screenshot: http://awesomescreenshot.com/0421xaoz9b ) I wrote it what the "cmd program" said me. Do you need a copy-paste of the config.js to answer ? Or is roomban the only command who can't be translated in french ?
("bannit un user de la room" means "bans an user from the room")

My server is http://trinityfamiglia.psim.us , I use google chrome and my username is ErzaVsErza.

 

[pick]

Remove that single quote in "l'user" and instead use \'

 

[VCrowe]

when you click close on the initial (cannot connect to servers) error, then choose username, does it say "This server is requesting an invalid login key. This probably means that either the server is set up incorrectly, or you are banned."

This is the message I'm getting, and I know for a fact I'm not banned. The servers must be overloaded.

 

[Erza98]

Hey guys, it's me a second time... My server URL still be http://trinityfamiglia.psim.us . I always can connect it by this url, and by localhost=8000 . But others member or guest cannot join the server. If you go here, http://pokemonshowdown.com/servers/, you will see that it's an active server... But friends said me "Couldn't connect to server" when I gave 'em the link. I tried to make them connect by the link http://trinityfamiglia.psim.us and by the (my ip).psim.us but it stills don't work.
I always do "cmd" , "cd Desktop/PS" and "node app.js" to open the server when I wake up, but only I can connect.
My username and adminname is ErzaVsErza, and my alts Dragon's Den Erza and Tƒ/ErzaVsErza are admins too. Noone in the server can connect, even the second admin (Jon Not) and the mods.
I use Google Chrome... Please help me ! :(

 

[Thundercat456]

1. Windows 7
2. Chrome
3. Safari
4. When I closed PS from my browser for the first time
5. Thundercat456
6. Couldn<t connect to server

 

[Erza98]

1. Windows 7
2. Chrome
3. Safari
4. When I closed PS from my browser for the first time
5. Thundercat456
6. Couldn<t connect to server

Wait a little, the server is probably restarting

 

[17waldth]

1. Windows 8
2. Google Chrome
3. No
4. During a battle in the downloadable program.
5. 17waldth
6. Cannot connect to server

 

[Erza98]

1. Windows 8
2. Google Chrome
3. No
4. During a battle in the downloadable program.
5. 17waldth
6. Cannot connect to server

Wait a little, the server is probably restarting or the force of the lag is in the place.

 

[ptk98]

how long does it usually take to restart?

 

[Erza98]

it depends on the situation. The server could be inaccessible from one minute to multiple hours. you just have to wait, or play on other servers like frost here : http://pokemonshowdown.com/servers/

 

[AwesomeFennekin]

it depends on the situation. The server could be inaccessible from one minute to multiple hours. you just have to wait, or play on other servers like frost here : http://pokemonshowdown.com/servers/

Frost is down too. I think Pokemon Showdown is doomed.

 

[Pikachuun]

Frost was down too. I think Pokemon Showdown is doomed.

There was a hacker on League Inc a few days ago too (name is hidauth if you were wondering). I agree with this statement.

 

[AwesomeFennekin]

Frost is down too. I think Pokemon Showdown is doomed.

Scratch that.

 

[AwesomeFennekin]

Scratch that.

Scratch that too. (Sorry)

 

[MJB]

Restarting the server takes 0.4 seconds, not "hours"

 

[Erza98]

Sometimes the server lags, it the same thing than a restart 'cause the server is unavailable.

 

[The Darknes]

1. Windows 7
2. Google Chrome
3. Firefox, the same problem occurs
4. Yesterday November 10th
5. SHSLDetective
6. My problem is whenever I go to the page http://play.pokemonshowdown.com/, I get the error message Couldn't connect to server! after waiting about a minute.

 

[ensurdagen]

1. OSX 10.7.4
2. Firefox
3. Chrome, app, alternate firefox profile, no dice.
4. Today, 15 minutes ago
5. Ensurdagen
6. "Couldn't Connect to Server!"

 

[Evan Martin]

I am having trouble connecting as well, keeps saying couldn't connect to server even thought I've been playing on there 2 weeks beforehand

 

[MJB]

Sometimes the server lags, it the same thing than a restart 'cause the server is unavailable.

Thats not what a restart means

 

[Infecto]

Server crashed 10 minutes ago..during a battle :(....

 

[sicklecyde]

1. Windows 7
2. Chrome
3. Firefox 8
4. on and off for about 3 days now
5. sicklecyde
6. Couldn't connect to server

 

[Erza98]

Server can crash / restart, that's the same annoying thing, even if the restart is faster :|

 

[Kurcio]

I get this constantly. http://i.imgur.com/By4gbx6.jpg

How do I fix, not too sure.

Every time I reinstall Showdown it works but after I close it stops working.

Okay... last week, I played on Showdown WITHOUT admin rights and it worked. However, now I have to use admin and it works??? I'm so confused.

 

[Infecto]

This has been happening for a while now..Basically sometimes after some battles when i win and when the rating is being shown an error occurs saying the 'ladder could not be updated' and i dont get any rating points..