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UK Arceus Event - GAME Stores

I'll try asking here rather then starting a new thread. Did anyone get either the Ho-oh or Lugia figures through pre-ordering via Game?
My bank refused the payment for my online order :-@ so I went into town and ended up buying from HMV. No figure there, but I did get a (rather basic) case with Lugia on it.
 
@Havak: Was that the Manchester store that held the event? I spoke to customer services today and they said "On line orders and the stores that held events were where to get figures.

Personally I think they are making it up as they go. When I went to pick up my preorder copies first they said they'd not had a delivery of figures, could I come back in an hour. Then they sold me the games and said the Manager says come back Saturday with the receipt to get the figures. On Saturdays visit I get "oh we've had several people in today. You can phone customer services."
Guess where I'm not shopping anymore, nor Gamestation as they are under the same ownership.
 
I preordered in Game hoping to get the figurines, only to be told when I went in on Saturday to get my preordered game that it was Gamestation doing the figurines, and that here there was an "event to download a special Pokemon, but the machine is broken". This was NOT one of the stores participating in the Arceus event.

Is there some explaination, or have I been cheated at of my figurines (not that I actually care that much about them, more the idea that I may have been ripped off). I was certain it was Game doing the figures/preorder offer.
 
I slightly fergot to go to the game event in norwich >.< but i picked up HG yesterday and they where trying to sell me the figures for 99p so idk if anyone can conferm that went to the norwich one if they gave them away too
 
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