Introduction Before you try anything else, if something's not working, see if it's fixed by connecting via HTTPS; copy/paste this into your URL bar: https://play.pokemonshowdown.com/ This thread is dedicated to technical support for Pokemon Showdown. This is not the place to post bug reports or feature requests--the only things that should go in this thread are requests for help doing something that you should be able to do already, like connect to the server or stay connected. Also, if you are having trouble connecting, make sure that the login server isn't just down by clicking this link. PS is still in development, so we may not have the answer to all your questions, but we'll try, and the information you provide should help us identify problem areas. Rules If you post a support request in this thread, it must contain the following information. If it does not, it will be deleted. If the information is irrelevant to your request/question, it probably belongs in Simple Questions, Simple Answers Please include the following information in your question: Operating system Web Browser (with version, if you know it) Have you tried other browsers? If so, which one, and does this problem happen on them as well? When did this problem start? Your PS username And of, course, your problem (include any error messages verbatim. give frequency, etc.). In addition, you should not post if... ...your question is answered already in the FAQ post in this thread. ...you have a bug to report that's not technical, such as an error in tiering, Dream World ability releases, commands not working, etc. Make a new thread for each of those so that we can guarantee that they'll be seen. ...you have a suggestion for Showdown. The suggestions thread is here. ...your question has ANYTHING to do with the ladder or ratings. The ladder is in active development and is known to have problems. ...you want to ask a question about Shoddy Battle, Pokemon Laboratory or Pokemon Online. Smogon doesn't support the first two any more, and PO has its own forum. ...you want to report driver / moderator / administrator power abuse or would like to appeal a ban. Do so here and not in this thread. ...you don't know what Pokemon Showdown is, or you want to download it. Please refer to this thread. The easiest way for you to make a post like this is to quote-reply to the next post, remove the quote tags, and fill in the relevant information.