Technical Support Mk. 2 (READ OP BEFORE POSTING!)

jumpluff

じゃまた!
is a Site Staff Alumnusis a Super Moderator Alumnusis a Live Chat Contributor Alumnusis a Researcher Alumnusis a Contributor Alumnusis a Smogon Media Contributor Alumnusis a Battle Server Moderator Alumnus
There are some issues with the host right now causing some problems with connecting / logging in for many users. For now there's nothing you can do, just be patient and the devs will sort it out as soon as they are able if the hosting company doesn't first.
 
"Site is temporarily unavailable"

Mac OS Mountain Lion
The Showdown program, chrome, firefox, safari (all most recent update)
they all have same issue
Problem started today
PS Username: Quizlyx

Whenever I try to open PS or go to the website, I get a white screen that says, "Site Temporarily Unavailable

We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: "bad_httpd_conf" "

What is going on here?
 
1. Same problem on latop and iphone
2. Safari, chrome, internet explorer (yeah i even tried that)
3. Started today
4. Username: OGCornflake
5. When i try to go on pokemonshowdown.com's homepage or the "play" page where u actually play the game i get the error mentioned above, but the servers are up (apparently), and i can still access the "ladders" and "replays" via quicklinks on google.
 
Mac OS Mountain Lion
The Showdown program, chrome, firefox, safari (all most recent update)
they all have same issue
Problem started today
PS Username: Quizlyx

Whenever I try to open PS or go to the website, I get a white screen that says, "Site Temporarily Unavailable

We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: "bad_httpd_conf" "

What is going on here?
Happened again right now. Am I the only one or is a widespread issue (like yesterday)?
Tried on every browser, different reactions but same story. On Firefox and IE the words mentioned above, on Chrome the page loads indefinitely (or very slow) and only shows blank screen.
 
1. Windows 7
2. Chrome
3. Internet explorer 7. Seems to work OK on IE 7.
4. 3 days ago.
5. ShowstoppaNMB
6. Whenever I try to load the page, it will bring up a page that says
"Site temporarily unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: "bad_httpd_conf"
Thanks!

**Edit: Problem resolved on it's own.**
 
1. Windows 7
2. Chrome
3. Internet Explorer and Firefox havent worked either
4. 30 minutes ago. I got off to to some homework
5. Subject 18
6. On the connecting screen it doesn't say "Joining Pokemon Showdown Server..." and nothing happens from there. It's been stuck like that.
 
Happened again right now. Am I the only one or is a widespread issue (like yesterday)?
Tried on every browser, different reactions but same story. On Firefox and IE the words mentioned above, on Chrome the page loads indefinitely (or very slow) and only shows blank screen.

It happened on Firefox for me: error id: "bad_httpd_conf"

Haven't been able to go in for just about a week now. Can't do it on Chrome or IE either.
 
It happened on Firefox for me: error id: "bad_httpd_conf"

Haven't been able to go in for just about a week now. Can't do it on Chrome or IE either.
Just try opening showdown and refreshing your browser; that's what I had to do. If not try clearing your cache, maybe? (though it shouldn't be necessary).
 
1. Windows 8
2. Chrome
3. Internet Explorer and Firefox, fails on both
4. I got a new computer 2 hours ago and showdown doesn't work anymore, everything else works fine
5. seeop
6. When I try to get to Pokemon showdown it gets to "Joining Showdown server..." and just gets stuck there.
 
1. OS X 10.8.3
2. Mac Download
3. It works on chrome but all my teams are saved on the mac download.
4. Around a week ago
5. Dandizzle
6. When i open the mac download version of PS i get "Site Temporarily Unavailable" and the error id is "bad_httpd_conf"
 
-Windows 8
-Google Chrome
-I tried Internet Explorer, but it doesn't work either.
-Just now after I restarted my computer.
-GSP
-I can't connect to PS and I just get the standard "You have been disconnected - possibly because the server was restarted." But when I refresh or close and re-open it, I get the same message.
-Also, it's just me.
 
Windows XP
Google Chrome
Tried IE and Firefox
Just today, was playing beautifully last night.
JustWatchin'
"You have been disconnected - possibly because the server was restarted." <--That one.
 
Ok asking for a friend.

Windows 7
Firefox(the most recent version)
Happens on all other browsers as well
Started in November, went away in January and now has returned worse than before.
Server name: Pleurnicheur
Showdown constantly disconnects me for no reason usually happens multiple times a minute.(my internet connection is usually fine, I get the disconnection error message)
 

Zarel

Not a Yuyuko fan
is a member of the Site Staffis a Battle Server Administratoris a Programmeris a Pokemon Researcheris an Administrator
Creator of PS
Ok asking for a friend.

Windows 7
Firefox(the most recent version)
Happens on all other browsers as well
Started in November, went away in January and now has returned worse than before.
Server name: Pleurnicheur
Showdown constantly disconnects me for no reason usually happens multiple times a minute.(my internet connection is usually fine, I get the disconnection error message)
This is usually a problem with a firewall somewhere between here and there.

If the main server link doesn't work, try: http://showdown-80.psim.us/ - it might be better, but it might also be worse.

If both of them have trouble, it's most likely that your internet connection or firewall has banned the kind of connection Pokemon Showdown uses. Please ask a network administrator (or call your ISP) and ask them if they can unban it. If they can't, there's nothing that can be done.
 
1. OS X 10.8.3
2. Mac Download
3. It works on firefox but all my teams are saved on the mac download.
4. It's been a few weeks by now
5. Melfy
6. When i open the mac download version of PS i get "Site Temporarily Unavailable" and the error id is "bad_httpd_conf"
 

Electrolyte

and at once I knew I was not magnificent
is a Contributor Alumnusis a Smogon Media Contributor Alumnusis a Battle Server Moderator Alumnus
1. OS X 10.8.3
2. Mac Download
3. It works on firefox but all my teams are saved on the mac download.
4. It's been a few weeks by now
5. Melfy
6. When i open the mac download version of PS i get "Site Temporarily Unavailable" and the error id is "bad_httpd_conf"
1. OS X 10.8.3
2. Mac Download
3. It works on chrome but all my teams are saved on the mac download.
4. Around a week ago
5. Dandizzle
6. When i open the mac download version of PS i get "Site Temporarily Unavailable" and the error id is "bad_httpd_conf"
Once you reach the page that says that the site is down, just refresh a bunch of times and the real page will come up. Multiple other users (including myself) have experienced this same problem on different providers and refreshing always helped. So yeah since there are multiple people here experiencing this problem I'll rewrite it in big bold letters. It would be cool if a mod could put this up into the OP.

ATTN: If you are trying to connect the PS and you instead get a page that says "Site Temporarily Unavailable" with an error id of "bad_httpd_conf", simply just refresh until the site connects. That should solve the problem.
 
Once you reach the page that says that the site is down, just refresh a bunch of times and the real page will come up. Multiple other users (including myself) have experienced this same problem on different providers and refreshing always helped. So yeah since there are multiple people here experiencing this problem I'll rewrite it in big bold letters. It would be cool if a mod could put this up into the OP.

ATTN: If you are trying to connect the PS and you instead get a page that says "Site Temporarily Unavailable" with an error id of "bad_httpd_conf", simply just refresh until the site connects. That should solve the problem.
But... we're both using the mac download. There's no refresh button to click. The website works fine for me, but my teams aren't saved there.
 
Stuck at "Joining Showdown server"

1. OS: Windows 8
2. Browser: Firefox 20
3. Others: Chrome, IE. They all act the same
4. Username: DTM
5. Whenever I try to access Pokemon Showdown, it load the library, client, and connects to the server, but I can't seem to join the server. I don't know if this is just an internet problem on my end, or if I somehow got banned. If I did get banned, I would like to know why, but if not then I would like an answer please.

Edit: It started around 6:30 pm PST on April 21, 2013 by the way.

Edit 2: Nevermind, it seems to be working again. If anyone did something to fix it then good job to that person.
 
1. OS: Windows 7
2. Browser: Google Chrome.
3. Also tried IE 10. Can't find the error code there, but the same behavior.
4. Never been able to get on PS with this computer.
5. When I try to get on PS, it says "You have been disconnected, possibly because the server was restarted." Viewing source on Chrome and looking at the errors gives me this: "WebSocket connection to 'ws://sim.smogon.com:8000/showdown/596/e_n51im6/websocket' failed: Compressed bit must be 0 if no negotiated deflate-frame extension "