Well, just got a response back. Pretty much nothing they can do, they aren't able to resend newsletters (Tauros mulch, they're just lazy) and they cleaned their hands saying it's the fault of the email provider. Now to be fair, I did find that gmail did send the response update to my Trash for some reason, but I looked though my Trash (which I hadn't cleaned since last month) and didn't see any newsletter. Checked every folder I had, checked my old email, nothing. So I responded to the ticket saying that, asking to check if I was on the mailing list (I did what they asked, checked the email preference box to receive promotional material, if I needed to do something else they should have mentioned how to sign up for the newsletter on the announcement), and also said I don't understand why they can't resend the newsletter (since the newsletter is being sent out via an email all they'd have to do is look through sent mail for my email (if it's on there) and resend it).
But if I don't get it I don't get it (yes, yes, sour grapes and all). But still, I hope there's no more sent via newsletter, because why? Why not just a plain internet download? Are you going to start sending out newsletters again? Probably not, so why force us to subscribe if you're then not going to do anything with the newsletter afterwards. It's an unneeded extra step that only serves to screw people over if they didn't sign up for the newsletter in time or they just never get one for some reason.