I've noticed a lot, as I play more and more tournaments on PS, it becomes more alarming. It seems like the DQ timer doesn't work / is buggy. Most tours have 2 minute DQ timers, but the opponents who are AFK don't get DQed until like 5 minutes after the challenge has been sent / initiated. I've seen others complain about it too, so I know I'm not going crazy.
[19:39:20] +Wiggleetuff: what's the deal with autodq on tours?
[19:39:31] +Wiggleetuff: i timed it once when i set it to 2 mins and it took 5 minutes to DQ
(the above quotes are from earlier today, 9-22-19 in the help room)
Is this a recurring issue that has been brought up, or has it been worked on? If not, I think this is something that needs to be looked at soon for sure!