You want bad, try Sega's treatment of American players in their Phantasy Star ORPG games. Now THAT'S bad. They segregated the servers of PSU into Japanese/Everywhere Else right from the start, and when the Everywhere Else servers were overrun by hackers and cheated weapons within a week of starting, they did nothing for three months. In only five DAYS of that shit starting in Japan, they come up with code to find the cheats, banhammer everyone involved, and then took another three WEEKS to do the same on the US side - just in case you were under the delusion that it took them that three months to create the cheat-finding code.So... they just released the newest Pikachu Short, "What's This Key?", on their main site. Hey, you know what else came along with that short in Japan? An event where players got to vote for either Victini, Manaphy, Jirachi, or Darkrai and the winner was given out! The winner in Japan was Darkrai... not like it matters because I have a feeling we're neither going to get a chance to vote or at least get the Darkrai they got. Heck, being Jirachi was also heavily focused in the short they could have also given us the Shiny Jirachi they gave away during this year's Tanabata! But NOPE, we should just consider ourselves lucky we got the Pikachu Short (how dare I ask we get an equal experience the Japanese players get).
It reminded me forcefully that Japanese may be the most polite and nicest individuals you'll ever meet, but as a group they're racist as any who put on a white hood. If you're not nihonjin, you're gaijin - which might as well translate as "Shit on the end of my shoe."
Sorry I got a little nasty there. Bad memories, and not just having to do with games. So, in that light, I actually find Game Freak's treatment of foreign players pretty damned enlightened - probably because they know where their money's coming from. I feel as though it's cluelessness, asking "Why would they care about Tanabata?" rather than outright nastiness.