Technical Support v2 [READ ORIGINAL POST before posting]

[HoeenHero]

1. (Operating System): macOS Sequoia 15.5
2. (Web Browser): Google Chrome
3. (Other Browsers?): Safari (Issue still the same)
4. When did the problem start?: Tried playing for the firsy time today
5. (PS Username): Gbekerz234
6. Problem: I keep getting the error message, "Your IP is currently locked due to being a proxy. We automatically lock these connections since they are used to spam, hack, or otherwise attack our server. Disable any proxies you are using to connect to PS." I have disabled any vpn, restarted my devices, and it still continues.

If you are using apple icloud private relay, disable that. Its a Proxy/VPN. Otherwise, open a help ticket on site so a staff member can take a look at the IP in question.

 

[GShebii]

If you are using apple icloud private relay, disable that. Its a Proxy/VPN. Otherwise, open a help ticket on site so a staff member can take a look at the IP in question.

I disabled icloud private relay. It's still not working. How do I open a help ticket?

 

[HoeenHero]

I disabled icloud private relay. It's still not working. How do I open a help ticket?

/ht in any chatroom on the site.