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Technical Support

Discussion in 'Pokémon Showdown!' started by locopoke, Jun 30, 2012.

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  1. Little Green Yoda

    Little Green Yoda

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    Had issues with FF as well until I realized NoScript was blocking a script from sockjs.org. Allowing it appeared the fix the problem.
  2. Doom Dawg

    Doom Dawg

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    This is just scary. I am using it for 2 days in a really slow internet lan house, on the same computer everyday. And only today it says that the server might be being restarted. THIS MESSAGE: You have been disconnected - possibly because the server was restarted.
    Any solutions??? I waited and the error comes still. I tried Google Chrome and Internet Explorer, none of those actually worked. I am really anxious to come home in a few days and test it on my computer... arghhhh
  3. Imanalt

    Imanalt WHY BUNNELBY DO HAVE FUR?
    is a Tiering Contributoris a Battle Server Moderator Alumnus

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    the server is currently down
  4. Fakero

    Fakero

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    I have the same problem but i NEVER entered there, i've never played that game, now the only thing i can do is watch videos :'(
  5. Sinclair

    Sinclair

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    Does anyone know how long the server will be down?
  6. Maximum66

    Maximum66

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    nvm server is down lol
  7. DarthChocoboz

    DarthChocoboz

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    I logged on today and i cannot choose a name, im registered under the same name as here but i cannot log in or even choose another name to battle on, my team's are still saved but this is very frustrating.
  8. AJC

    AJC

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    ^ when the log in server is being laggy that happens. just wait it out
  9. TruthPains

    TruthPains

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    it says the the server is down; what happened to the alternate/beta server we used a few days ago?
  10. akela

    akela

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    It is in use, but it cannot handle the same user load as the main server. As such, it has crashed multiple times due to far too many people trying to use it, even with a user restriction in place.
  11. verbatim

    verbatim Red like Roses
    is a Battle Server Administratoris a Smogon IRC AOPis a Forum Moderator
    Moderator

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    The alternate server is back from when Showdown had significantly less users, and as a result is struggling to keep up.
  12. Leutchadore

    Leutchadore

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    No matter how long I wait for a battle to start, it won't.
  13. nyczxjay

    nyczxjay

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    I can't log-in with my username. I'm stuck as Guest(random numbers). Please help?
  14. HardyHoundoom

    HardyHoundoom

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    *Zarel* - Login Status Update?

    I have a few questions.

    1. When will the Login be back to normal?
    2.Are you going to change the format?
    3. Why did this happen?
    4. Is this a result of the DDOS attack?
    Please reply.
    Being guest is kind of annoying. ;)
  15. prem

    prem failed abortion
    is a member of the Site Staffis a Forum Moderatoris a Community Contributoris a Tiering Contributoris a Contributor to Smogonis a Battle Server Moderator
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    it will be back to normal when the server comes back because then it will lag a lot less.
    no because the issue is caused by lag
    it is a DDoS attack
    yes.
  16. IFailAtPokemon

    IFailAtPokemon

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    When I try to enter the site, it says
    Pokemon Showdown is under heavy load.
    :(

    Please try back in an hour or so; the server will open and close intermittently until we sort out the remaining performance issues.


    Is there a reason for this?
  17. akela

    akela

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    Yes. Pokemon Showdown is under heavy load, producing great strain on the server to keep up and not crash.
  18. Dietrich

    Dietrich

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    I don´t know if its the right place to ask but I can´t enter to the server from my Alcatel OT 918, It stop when it says Connecting to the Showdown server... but I can do it normaly from my PC, PS is compatible with Android 2.3.5 right? or maybe I need to install something on my phone. (Mozilla Firefox Android is not compatible with my OT 918 too I was hoping to use it in order to try PS there).
  19. Antar

    Antar That's Dr. Antar to you
    is a Battle Server Administratoris a Programmeris a Super Moderatoris a Community Contributor
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    @Dietrich, no. The Android browser is not one that is currently supported.
  20. R7Rules

    R7Rules

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    Whenever I try and access PS!, when the 'Connecting to Showdown Server...' thing comes up, the disconnect window appears and when I try to reconnect it happens again (I use Google Chrome)
  21. ThePhalanx

    ThePhalanx

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    I'm pretty sure the server is down at the moment, if not then someone please correct me.
  22. Silvershadow234

    Silvershadow234 :]]]]]
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    Yeah, I can't get access to it either. So damn annoying!
  23. jumpluff

    jumpluff Red Admiral
    is a Forum Moderatoris a Site Staff Alumnusis a Super Moderator Alumnusis a Smogon IRC SOp Alumnusis a Researcher Alumnusis a Smogon Media Contributor Alumnusis a Contributor Alumnusis a Battle Server Moderator Alumnus
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    Hold tight, there are complications with the server at the moment. It's not on your end, so please try to be patient as the devs work hard to bring Showdown! back online.

    ETA: Antar has issued a statement, but rest assured that Showdown! won't be going away and that they're doing everything they can to secure a new server. :)
  24. IFailAtPokemon

    IFailAtPokemon

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    Any word on how long it'll be down?
  25. Antar

    Antar That's Dr. Antar to you
    is a Battle Server Administratoris a Programmeris a Super Moderatoris a Community Contributor
    Official Data Miner

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    It'll be down until we can move to a new server. Our current host has some very interesting definitions for "DDoS" and "mitigate."
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