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Technical Support

Discussion in 'Pokémon Showdown!' started by locopoke, Jun 30, 2012.

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  1. Heroes and Cons

    Heroes and Cons

    Joined:
    Jan 21, 2012
    Messages:
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    So there's not gonna be any competitive battling for some time, then? :(

    Is it possible that the old Smogon PO server will be up and running temporarily, or is there just going to be zero battling for a while?
  2. Zarel

    Zarel Not a Yuyuko fan
    is a member of the Site Staffis a Battle Server Administratoris a Programmeris a Pokemon Researcheris an Administrator
    Creator of PS

    Joined:
    Aug 16, 2011
    Messages:
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    If it's any longer than a few hours from now, I'll spin up another backup server, k?
  3. Eyrfith619

    Eyrfith619

    Joined:
    Jul 19, 2012
    Messages:
    1
    Can't change my name

    First of all i want to say sorry if this thread is not in the correct place.

    Now to the point. I've been trying to connect to Pokemon Showdown like half an hour and doesn't matter how many times i try, i can't change my name, i enter as "Guest XXXX" and can't change it to my registered name "Eyrfith619". Do i have a problem with the internet browser or something?

    Thanks in advance.
  4. IFailAtPokemon

    IFailAtPokemon

    Joined:
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    It keeps giving me the You have been disconnected - possibly because the server was restarted message. Is everyone having this problem?
  5. Maximum66

    Maximum66

    Joined:
    Jul 12, 2012
    Messages:
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    I am getting that too :(
  6. Sardiini777

    Sardiini777

    Joined:
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    Messages:
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    ^ I have the same problem. So annoying.
  7. Snowflakes

    Snowflakes Dango Dango Daikazoku
    is a Battle Server Moderator

    Joined:
    Mar 2, 2012
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    Pretty sure everyone's getting that as atm there is no PS server to log into.
  8. IFailAtPokemon

    IFailAtPokemon

    Joined:
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    Why isn't there a PS server ? I thought we had the new server up, since it was working fine about half an hour ago.
  9. Snowflakes

    Snowflakes Dango Dango Daikazoku
    is a Battle Server Moderator

    Joined:
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    If that's the case then I'm wrong, Zarel did say he'd get a backup server but I'm not sure how that worked out. Generally he limits the users able to get on to the server so it doesn't lag but I was asleep for the past 9 hours so if anything happened between then I'm unaware.
  10. V4Victini

    V4Victini [22:01] <&Stellar> I'm gonna edit ALL the YAML files
    is a Battle Server Administratoris a Smogon IRC AOPis a Programmeris a Forum Moderatoris a Pokemon Researcher
    Moderator

    Joined:
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    Another DDoS is suspected to have caused this crash
  11. IFailAtPokemon

    IFailAtPokemon

    Joined:
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    ANOTHER DDoS? Dammmnn.
  12. Sardiini777

    Sardiini777

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    These servers are horrible
  13. V4Victini

    V4Victini [22:01] <&Stellar> I'm gonna edit ALL the YAML files
    is a Battle Server Administratoris a Smogon IRC AOPis a Programmeris a Forum Moderatoris a Pokemon Researcher
    Moderator

    Joined:
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    Messages:
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    A DDoS isnt the server's fault. Someone literally attacks the server by spamming messages. Its a threat for many Internet systems and not the easiest thing to prevent immdeiately after a previous one.
  14. Espo

    Espo

    Joined:
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    ... Someone should really sticky something that says not to say anything about name changing problems.
  15. V4Victini

    V4Victini [22:01] <&Stellar> I'm gonna edit ALL the YAML files
    is a Battle Server Administratoris a Smogon IRC AOPis a Programmeris a Forum Moderatoris a Pokemon Researcher
    Moderator

    Joined:
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    Messages:
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    Also bring questions like this into Technical Support rather than make a seperate thread.
  16. Meli

    Meli

    Joined:
    Jun 15, 2012
    Messages:
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    uhhh they will never fix this ...~~~~
  17. Antar

    Antar That's Dr. Antar to you
    is a Battle Server Administratoris a Programmeris a Super Moderatoris a Community Contributor
    Official Data Miner

    Joined:
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    Messages:
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    The technical details here are as follows:

    1. Attacker DDoS's us (we're looking into how).
    2. The hosting provider null routes us (basically makes the server unreachable).
    3. A few hours later, the hosting company decides the DDoS attack is over and restores service.

    There appear to be very few things we can do to break this cycle and prevent DDoS attacks (the previous server was under a very restrictive firewall, and we hadn't even finished setting up this new one when we were first attacked). We are, however, investigating all our options.

    Edit: to build on this, DDoS affects much bigger targets than Smogon's simulators. Smogon.com has been taken down by DDoS attacks before, and we're nowhere close to the most high profile target taken down recently.
  18. IFailAtPokemon

    IFailAtPokemon

    Joined:
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    So is there an estimated time on how long it'll be down?
  19. topspin1617

    topspin1617

    Joined:
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    A DDoS is an attack that's specifically targeted at something, if I'm understanding that right?

    Does that mean there's someone just sitting around dedicating all their time to trying to take down PS every time it comes back up? That's just ridiculous, geez...
  20. IFailAtPokemon

    IFailAtPokemon

    Joined:
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    Messages:
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    And yeah, hackers need to get a life.
  21. coolbiz

    coolbiz

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    Aug 26, 2010
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    Is there a estimated time on when it will be back up?
  22. Shelmet

    Shelmet

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    Jul 13, 2012
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    Ok I am now confused. So this is not true?:

    So PS is DDoS'd (is that how you say it) and not under heavy load?
  23. Ketsuban

    Ketsuban

    Joined:
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    A distributed denial of service attack IS heavy load.
  24. Zarel

    Zarel Not a Yuyuko fan
    is a member of the Site Staffis a Battle Server Administratoris a Programmeris a Pokemon Researcheris an Administrator
    Creator of PS

    Joined:
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    Messages:
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    A DDoS is an attack that puts the server under heavy load.
  25. IFailAtPokemon

    IFailAtPokemon

    Joined:
    Jul 9, 2012
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    Is there an estimated time it will take for the server to be back up and running?
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